Plate Heat Exchanger Service and Repair

We are UK’s leading provider for servicing,  maintenance and reconditioning of all makes and models of plate heat exchanger (PHE), including our own Thornhill models. We  provide a fully OEM compliant and guaranteed service that includes; Alfa Laval, Tranter, APV, GEA, Kelvion, Danfoss, Carrier, Fischer, Schmidt, Sondex, Swep, Vicarb, SAPHEX, Vahterus, UK Exchangers and Funke.

We have two factories in the UK; one is our service centre, dedicated to providing a fast turnaround service and the other manufactures larger heat exchanger products. Our service team are located throughout the UK meaning we can react extremely fast.

Our entire business (including our site teams) are covered by ISO45001 (Health and Safety), ISO14001 (Environmental) and our ISO9001 quality system. You can read more about our accreditations here. We have fully trained engineers to travel onshore and offshore to meet your site needs.

Our OEM-trained heat exchanger service engineers are able to provide a range of services that includes; cleaning, refurbishment, pressure testing and replacement PHE units.

Why choose Heat Exchange Group for your PHE service and repairs?

  • Experienced service engineers – always available – 24/7


  • The UK’s largest purpose built area for chemically cleaning of PHE plates.


  • In house UV crack detection testing centre.


  • 24/7 emergency call-out and telephone support.
  • Plates and gaskets available from our stock for common PHE units. We have sourcing agreements with suppliers for those less common models.


  • We stock and supply OEM and non-OEM plates and rubber gaskets.
  • Our REACT annual service agreement looks after your PHE equipment and also provides secure storage of your serviced plate-packs to minimise any downtime in the event of a failure.
  • Free, no obligation survey which includes report and recommendations for optimising efficiency and reliability.

We are a one-stop service provider for all of your heat exchanger needs. From plate heat exchangers to heater batteries, fin fan coolers, radiators to shell and tube units. The team here at Heat Exchange Group Services know what it takes to complete work safely and on time, doing everything possible to meet and even beat our client expectations and deadlines.

We work in a diverse range of industries; large and small, that includes:

  • Chemical
  • Food & drink
  • Oil & gas
  • Marine
  • Power (conventional, Biomass and Energy from Waste)
  • Steel
  • Data centres
  • Brewing
  • Hospitals
  • Universities
  • District heating

All work is undertaken in line with our customer service charter, fully guaranteed and has the full back up and support services from a Group that has been operating for almost 200 years (including in-house design and engineering, manufacturing and quality assurance).

Call us now on +44 (0)300 124 0495 or contact us here.