Visit our Service Centre!

AS A VALUED CUSTOMER WHO WE HAVEN’T SEEN FOR A WHILE, WE ARE DELIGHTED TO INVITE YOU TO POP IN FOR A COVID COMPLIANT SERVICE CENTRE AND YARD TOUR.

We would love to see you – please contact Stacey on 03001240495 or stacey.hall@heatexchangegroup.co.uk to arrange a time and date that suits you – we are a 24/7 Service Centre so you will receive a warm welcome any time!

We will have fresh coffee and a cake or bacon sandwich from our recently opened local Coffee Shop, Caffe Ginevra. One of our team can then say hello and show you around our site (this being firmly in line with our strategy of continuing to support our local business).

You will get an insight into our business and see the diverse range of products and services we provide – from fast turnaround PHE and extensive cleaning facilities to the manufacture of shell and tube heat exchangers – all recently ISO9001 (Quality), 14001 (Environmental) and 18001 (Health and Safety) re-approved with Lloyds. You will also see the recent and upcoming investments we have made here in Prudhoe.

For our rail clients; we want you to see where your CTRs are carried out and radiators/coolers serviced.

Come and visit us! 6 REGENTS DRIVE, PRUDHOE, NORTHUMBERLAND, NE42 6PX

Weekly COVID checks and all normal policies remain strictly in place – please bring your own glasses, high vis, and boots. Even though the tour will take place outside/open air, visitors will be asked to take a temperature check on arrival.