Our refurb work is so good our client thought it was a new PHE!

Whyte & Mackay’s PHE before and after our team’s work


Whisky company Whyte & Mackay has Glaswegian roots going back to 1844. The original business Allan & Poynter was managed by James Whyte. He formed a partnership with Charles Mackay in 1882 and they traded as whisky merchants and bonded warehousemen launching their own blended Scotch under the name Whyte & Mackay Special.

In 1960 Whyte & Mackay had merged with the Mackenzie Bros, owners of Dalmore, giving the company its first distillery followed by several more across Scotland.

Whyte & Mackay’s Invergordon distillery on the North-East coast had been through a series of owners before being absorbed into Whyte & Mackay in 1993. It currently has capacity to produce 36 million Litres of pure alcohol (MLPA).

Recently Heat Exchange Group refurbished three plate heat exchangers (PHE) that are used to cool the whisky at Invergordon after it has been distilled. As part of the company’s routine maintenance programme members of Heat Exchange Group’s UK-wide service team inspected the PHEs, stripped the plates and frames and provided Whyte & Mackay with recommendations for improving operational performance.

Whyte & Mackay accepted all of Heat Exchange Group’s advice and the PHEs were taken to the company’s factory and service centre for cleaning, NDT inspection of connecting pipework, fitting of new rubber seals, pressure testing and painting.

Service Manager at Heat Exchange Group Shaun Duro said: “When we delivered the plate heat exchangers back to Whyte & Mackay their engineers thought we had manufactured new products rather than refurbished their existing equipment.  They were so impressed with the quality of our team’s work that they now have a Service Partner Agreement with us that gives them a fixed price for plate heat maintenance and a priority Service Level Agreement (SLA). Initially this lasts for two years and we are hopeful that this will be extended and rolled out to their other distilleries.”